Tuesday, July 1, 2008

Skype Reunion: Pre-Departure Conference Call

After bonding over several sleepless nights of brainstorming and furiously writing and revising a grant proposal together into the wee hours of the morn, Alex, Nanda, and I had resorted to email banter for the last month as I headed to Shanghai for an internship, Nanda bunkered down in the office of a medical research company, and Alex remained at USC for a summer research gig.

Yesterday, in preparation for Alex, Kimberly, and Christine's departure today for India, Alex, Nanda, and I reunited over Skype. Needless to say, it was a quasi-emotional moment as I was able to revert to English and hear those unmistakably mid-West and Indian accents after a month of Mandarin. The main purpose of our call was to update each other on our efforts, concerns, and goals. A summary follows.

  • Mobile vs. Laptop Platform Debate
    • The question of whether our software will be easier to disseminate and use as a mobile phone-based app or laptop-based system is an important issue and, while it will regardless by laptop-based this summer, we want to take note of the accessibility of laptops and mobile use proficiency we encounter in India
  • Focus on Source
    • Don't go right to the solution, see what is causing the problem
    • Preventative solutions are often easier and more permanent
  • Build with People
    • Build something with people, not for people
    • One, they'll value it more
    • Two, they'll know how to fix it
  • Ask Filter
    • We can't always work with every family within a community so a selection process is needed
    • Choose families based on proactivity
    • Those that ask to participate are both more likely to need our help and more likely to remain proactive and maintain their system
  • Think in Actions Not Wishes
    • Aid work often involves a depressing number of obstacles and failures
    • Always think 'What can I do to fix this?' not 'I wish this had happened...'.
  • Time Budget for Hospitality
    • Indians are hospitable and love to entertain
    • Expect to spend an hour or more introducing yourself, pleasantries, etc.
  • Negotiate Plan with NGO
    • Keep them informed
    • Make benchmarks with them
  • Local Materials
    • Strive for water tech systems based on local materials
    • Cheaper and more easily accessible
To those who have been to India or participated in aid work elsewhere, send us feedback!
What are your best tips? Did we miss anything? Are we flat wrong on any points? Are Indian clinics more likely to adopt a patient data tracking program that requires a laptop to use or that is accessible via mobile phone?

1 comment:

Daniel Bachhuber said...

What do you think about summarizing meeting notes into a few paragraphs, and then linking to a Google Doc of the entire notes? The more I think about it, the more I don't think the blog format is appropriate for notes of the entire meeting. When I'm reading it, I want to know what the most important information you covered is, in a format that is easily digestible.